Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1.) What information do we collect?

a.) Personal Information.

We may collect, store and use the following kinds of information (collectively, “Personal Information”):

• Contact information (e.g., your name, mailing address, email address, telephone number);
• Demographic information (e.g., date of birth, marital status);
• Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
• Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;
• Other personal information that you choose to disclose to us.

In general, we do not collect Personal Information unless you choose to provide it. You are generally not required to submit any Personal Information to use our Site; however, you may be asked to provide Personal Information to gain access to some of our content. For example, you may choose to provide your contact information in order to receive information from us regarding our services or to schedule an appointment.

b.) Browsing Information.

We may collect, store and use browsing and other technical information about you when you visit this website. This may include the following categories of information (collectively, “Browsing Information”):

• Internet Protocol (“IP”) address, or device ID/UDID, protocol and sequence information;
• Browser user agent;
• Browser language and type;
• Domain name system requirements;
• Referral URL;
• Browsing history, such as time spent at a domain, time and date of your visit, and number of clicks;
• http headers, application client and server banners;
• Geolocation; and/or
• Other behavioral and usage information.

We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

2.) How information is collected and used

We may collect Personal Information about you from the following sources:

• Information we receive from you, or on your behalf, through information you submit on this website;
• Information we receive from your computer or mobile device;
• Information you provide through correspondence that you and others direct to us, for example email communications; and
• Information we receive from other sources, as permitted by applicable law, rules and regulations.

We may collect Browsing Information and use such information as follows:

• Computer’s IP (Internet Protocol) address or browser type: Our web server may automatically collect the IP address of the computers that access this website. An IP address is a number that is assigned to your computer when you access the Internet. We use this information to gather aggregate demographic information about our visitors, and we may use it to personalize the information you see on our Site and some electronic communications you may receive from us.
• Cookies: We use cookies on this website. A cookie is a text file sent by a webserver to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our website, and to personalize our website for you. Our advertisers may also send you cookies. We may use anonymous cookies to record Browsing information such as website activity, date and time of visit, and domain type. We may use this information for retargeting purposes. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
• Aggregated Statistics: We may collect aggregated statistics about the behavior of users on our Site. We may display this information publicly or provide it to others.

Google Analytics. We also use Google Analytics to collect information about your use of this website. This may include frequency of visitation, pages viewed and other sites visited prior to ours. Google Analytics sets cookies and may also read preexisting cookies to collect data from your web browser, such as the domain from which you access the Internet, the web address of the website from which you linked to our site, the time and date of your visit, the web pages that you view and click through, and your IP address. This information is stored on Google’s servers. Google uses this information to provide us with reports about traffic to our website and your visit to our website. Additional information on how Google Analytics collects and processes data can be found at support.google.com/analytics/answer/6004245?hl=en.

Google’s ability to use and share information collected by Google Analytics is governed by Google’s Privacy Policy, which can be found at policies.google.com/privacy. You may prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser or you may opt-out of our use of Google Analytics by visiting the Google Analytics opt-out page (tools.google.com/dlpage/gaoptout?hl=en.) and installing the Google Analytics browser add-on.

Retargeting and Remarketing. Additional Google Analytics Advertising Features for retargeting and remarketing may also be used. Google Analytics cookies may be used to track our ad impressions and your interactions with those impressions, including the effectiveness of those ads, and to generate reports for us to help us analyze our advertisements. Remarketing with Google Analytics uses the Google Analytics and/or a third party cookie to serve advertisements to you across the Internet based on your visit to our website. We may also use the Google Ads service to serve ads on our behalf across the Internet and sometimes on this website. Google uses cookies (or other similar identifiers) to collect information about your visits to our Site and your interaction with our products and services to generate targeted advertisements to you on other sites that you visit across the Internet. Additional information on Google’s personalized advertising policies can be found at support.google.com/adspolicy/answer/143465?hl=en&rd=2.

vCita Scheduler. We use vCita Scheduler to allow you to schedule appointments through this website. vCita Scheduler collects Personal Information entered by you and/or Browsing Information and uses this information for scheduling purposes.

3.) How we use Personal Information and Browsing Information

Personal Information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your Personal Information and/or Browsing Information to:
(a) Improve your browsing experience by personalizing the website;
(b) Send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
(c) Send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology.
(d) Provide other companies with statistical information about our users – but this information will not be used to identify any individual user.

4.) Products and Clients

The Spine & Sports Health Center offers advanced, non-invasive alternatives to orthopedic surgery to clients who may use it to recover from their own injuries and surgeries. The Spine & Sports Health Center cannot be held responsible if its clients engage in unethical use of the information gathered through Prospect Insight.

5.) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

6.) Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

We will store all the personal information you provide on our secure servers. The Spine & Sports Health Center may also store your login or password information for any third party applications you denote as a connector. This information is encrypted for security and is used solely to provide a connection between Prospect Insight and the third party application and will not be shared with any entity other than the third party in question.

You are responsible for keeping your passwords confidential. We will not ask you for your passwords.

7.) Do Not Track Signals

Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, The Spine & Sports Health Center does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser.

8.) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

9.) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

10.) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to legal (at) spinesportshc.com or by post to 720 Monroe Street, Suite E304, Hoboken, NJ 07030.